Responsible Gaming

1. Gambling as Entertainment

Gambling should always be treated as a form of entertainment — never as a way to earn money, pay debts, or solve financial problems. While winning can feel exciting, losing is part of the experience, and chasing losses can lead to serious harm. Set a budget you can afford to lose, and never gamble with money needed for essentials like rent, bills, or food.

2. Age Verification

You must be at least 18 years old to use this website. In New Zealand, the legal age for casino gambling is 20, so please respect your local age requirements. We take age verification seriously and may request proof of identity. Underage gambling is illegal and can lead to account closure and loss of funds.

3. Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses — gambling more to try to win back money you’ve lost.
• Hiding gambling activity or lying about time and money spent.
• Spending more than you can afford, or borrowing money to gamble.
• Neglecting work, study, family, or social responsibilities due to gambling.
• Feeling restless or irritable when trying to cut down or stop.
• Gambling to escape stress, anxiety, or depression.
• Losing interest in hobbies or activities you once enjoyed.
• Thinking about gambling constantly or planning the next session while doing other tasks.
• Feeling guilty or ashamed after gambling, but unable to stop.

4. Self-Help Tools

Use these practical tools to stay in control of your gambling:

• Deposit limits — set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits — cap the amount you are willing to lose over a set period.
• Reality checks — receive on-screen reminders of how long you have been playing.
• Self-exclusion — temporarily or permanently block access to your account and gambling services.
• Cooling-off periods — take a short break from gambling, from 24 hours to several weeks.
• Session time limits — set a maximum time for each gambling session.

5. Support Organisations

If you are in New Zealand and need free, confidential support, contact Gambling Helpline New Zealand at 0800 654 655 or visit www.gamblinghelpline.co.nz. For other regions, please use the appropriate national service:

• United Kingdom: GamCare and GamStop
• Australia: Gambling Help Online
• Canada: Responsible Gambling Council
• United States: National Council on Problem Gambling
• Germany: Bundeszentrale für gesundheitliche Aufklärung
• Other countries: Search for your national problem gambling helpline or contact a local mental health service.

6. Need Help Now?

If you think you may have a problem with gambling, please seek help today. Talking to a trained professional is free, confidential, and can make a real difference. You are not alone — support is available 24/7 in many regions. Take the first step now.